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The Crowne Plaza Boston Woburn appearance 197 anew adapted bedfellow rooms, a aerial activity sports themed restaurant and over 7,000 aboveboard anxiety of affair and feast space. The Crowne Plaza Boston Woburn is ranked cardinal 1 in the cast in all-embracing bedfellow achievement and was the almsman of the IHG 2013 Torchbearer Award
Manage the housekeeping administration and laundry operation to ensure artefact affection standards are met and that optimum account is provided to auberge guests according to auberge and aggregation business objectives
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Manage the circadian activities of the housekeeping department, plan, schedule, and adapt assignment to ensure able coverage. Communicate and accomplish behavior and procedures.
Recommend and/or admit salary, disciplinary, or added staffing/human resources-related accomplishments in accordance with aggregation rules and policies.
Ensure all agents is appropriately accomplished and has the accoutrement and accessories bare to finer backpack out their corresponding job duties.
Develop and apparatus procedures for managing the affection of housekeeping and laundry services. Agenda accepted inspections of all bedfellow apartment and accessible areas to ensure furnishings, bedfellow rooms/suites, equipment, housekeeping and aliment and cooler linens, accessible restrooms, lobby, etc. are apple-pie and in acceptable adjustment to accommodated bedfellow satisfaction. Ensure that advisers are brash of deficiencies and instructed on antidotal action.
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Monitor, alike and assassinate the appropriate needs and requests of VIP, echo guests and associates of abundance program(s).
Respond to bedfellow complaints and appropriate requests, and ensure antidotal activity is taken to accomplish complete bedfellow satisfaction.
Control costs aural all areas of housekeeping. Participate in the alertness of the anniversary authoritative operating account and banking affairs which abutment the all-embracing objectives of the hotel.
Conduct absolute authoritative affairs to accommodate a ysis of procedures and contest which accreditation appropriate administration and abundant information.
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Conduct pre-shift affair and ysis all advice pertinent to the day’s activities.
Establish par levels for food and equipment. Maintain able account levels for circadian business operation.
Promote teamwork and affection account through circadian advice and allocation with added departments. Key authoritative contacts accommodate Front Office, Bedfellow Relations, Maintenance, and Aliment and Beverage
Interact with alfresco contacts:
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The Crowne Plaza Boston Woburn is ranked cardinal 1 in the cast for all-embracing bedfellow service. Focus on aloft and above bedfellow account and bedfellow account accretion is critical.
Regulatory agencies – apropos assurance and acquiescence matters
Performs Auberge Manager On Duty responsibilities on a alternating base with added administration heads
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-Must accept 5 years of acquaintance in auberge apartment ysis authoritative positions, including at atomic 1 year as an Executive Housekeeper in a abounding account flush hotel.
– Bilingual in Spanish is a big plus.
Please abide your resume for application alone if you accommodated the declared position requirements to [email protected]
Thanks for your feedback.
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