This is the aboriginal weekend it’s accessible in the city. People with smartphones can use the app to appeal a ride.
Lyft is the additional busline arrangement aggregation in Richmond. Uber has operated in the breadth for two years.
“There was already that appeal here, and Richmond needs added options on how to get about town,” said Jay Rogers.
Rogers is one of the aboriginal Lyft drivers in Richmond.
“It’s aloof like your acquaintance acrimonious you up and accepting you area you charge to go, and I aloof absolutely adore it; abnormally on the weekends,” he said.
CBS 6 compared the amount of Lyft and Uber. The amount per minute and per mile are aural two cents of anniversary other. The abject book and abandoning fee are the same.
“When I looked at accomplishing Lyft I looked at it like a business owner, and to me it fabricated added faculty than some of the added things I could do because, one the barter can tip you,” Rogers said. “I don’t anytime accept to accompany it up. It’s all done through the app. No banknote is exchanged.”
Uber doesn’t animate tips. Nothing can stop a commuter from alms cash, but the app does not accommodate a automated way to tip.
CBS 6 batten to Mary Caroline Pruitt, who is amenable for Communications at Lyft. She gave us the afterward acknowledgment back asked about safety.
“Per our assurance conversations earlier… all Richmond Lyft drivers charge go through our austere assurance screening action which includes accurate accomplishments checks, which you can apprehend added about on our assurance folio here, and including added capacity below.”
• Assurance is Lyft’s top priority. All drivers who administer to drive on the Lyft belvedere abide a bent accomplishments check, a active almanac check, a agent ysis and an in-person screening. We use a third-party expert, Sterling Backcheck, to conduct the bent accomplishments ysis which includes a concern of local, accompaniment and federal databases.
• Lyft additionally provides in-app photos of the disciplinarian and vehicle, real-time ride tracking, agenda receipts, two-way appraisement systems, an around-the-clock Trust and Assurance team, and professionally administered bent accomplishments checks. This agency consumers can accommodate actual acknowledgment on their acquaintance and apperceive that a Lyft aggregation affiliate is consistently accessible to acknowledge to any questions or concerns. The allowances for cartage are clear.
• Our Trust & Assurance aggregation is accessible 24/7 for emergencies and a committed Critical Acknowledgment Line to ability distinctively accomplished experts on the phone.
• In any safety-related incident, we put the participants’ accounts on authority as we aggregate added details, ability out to all parties complex to action support, and are accessible to abetment law enforcement.
• We accept a austere zero-tolerance action and any behavior aggressive the assurance or abundance of a association affiliate is not tolerated.
Safety folio is here.
We additionally accomplished out to Uber. As of Friday evening, we accept not accustomed a acknowledgment to our email request.
The Uber safety page is accessible on their website.
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