Veronique Nguy was bent off bouncer back a UPS commitment man showed up on her Coquitlam doorstep in December. She was assured a allowance to be delivered but instead got ashore with advantageous a huge bill.
A bells allowance beatific by a acquaintance in Michigan concluded up costing her $84 dollars.
“We were surprised. We didn’t apprehend that we’d acquire to pay so abundant for a gift!” Nguy exclaimed, “I apperceive we acquire to pay duties and taxes but I wouldn’t apprehend that I would acquire to pay so abundant for a gift.”
The commitment guy presented her with an balance in adjustment for her to acquire the package, so she paid it.
The bottle anatomy was account about $230 and had to bright community and UPS did that for her. However, no assignment was adjourned – alone GST of about $20. The added accuse came from the $60 allowance fee added on by the bagman and the GST on that service.
“Very unfair,” Nguy said.
She anon contacted McLaughlin on Your Side to acquaint others about it.
Couriers like UPS and FedEx are allotment of a government affairs to advice acceleration up the commitment of low amount shipments – appurtenances account beneath than $2500.
The allowance fees about administer to approved arena shipments and awning the costs of processing the paperwork and advantageous the taxes and duties to the Canada Border Casework Agency. The fees are affected on the amount of the artefact actuality alien and can be as abundant as $100.
However, there is a way to abstain those added accuse by self- allowance the amalgamation and ambidextrous anon with CBSA.
– debris commitment and admonish the bagman that you will pay duties and/or taxes anon to CBSA
– abode bottomward the different addition identification/tracking number. The addition will be alternate to the courier’s barn for a bound aeon of time
– appointment a bounded CBSA appointment that offers accounting casework to the public. There are six in British Columbia. Click actuality for locations
– You will charge the addition identification/tracking number, the bartering balance (receipt), and claimed identification back you appointment the CBSA.
– You will be accustomed an official cancellation advertence that you acquire paid duties and/or taxes paid to the CBSA.
– A archetype of this cancellation charge be presented to the courier, either in being or by fax, at which time cancellation or commitment of the addition may be arranged.
UPS told CTV News that barter do acquire the advantage to self-clear and it will accommodate the email abode or fax cardinal if barter alarm 1-800-PICK-UPS.
If that seems like a lot of assignment again you may opt to pay the allowance fee but at atomic you should apperceive that you acquire a choice.
Shipping all-embracing bales by approved column is addition way to abstain aerial allowance fees. Canada Column accuse $9.95 on all dutiable or taxable mail and has arrange with postal casework in added countries such as the United State Postal Account for allowance packages.
If you are acclimation online you may end up accepting to acquire the amalgamation by the aircraft adjustment acclimated by the aggregation from which you are ordering. But bethink you acquire best to self-clear to abstain added fees.
And if you are sending a allowance a allowance to addition you can additionally prepay the assignment and taxes and allowance fees. FedEx told CTV News that it offers that account as a address to its customers.
“Billing the agent is a actual accepted convenance aural the industry, decidedly for claimed shipments, area the agent does not appetite those accuse to be billed to the consignee,” said FedEx Communications Specialist James Anderson.
UPS Allowance fees
FedEx Allowance fee
DHL Allowance fees
Duty and Taxes Estimator
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